Payments & Billing
Due to system updates, the payment option in the portal is temporarily unavailable. Please check below for additional details.
Auto Debit previously set up will remain intact.
TO MAKE PAYMENT ONLINE
However, please be advised that your most up to date account information and balance will NOT reflect in this system.
*Payments may take up to two business days to post on your account*
Customer Portal
Our customer portal payment center is currently down. Please use our old system to make your payment. If your account starts with “AC,” online payments are not available at this time. Please call our customer service department at (302) 635-7055 for assistance.
Thank you for your understanding!
Customer Portal FAQ
To sign-up for our AMCS customer portal using this method you will need to contact our office and obtain your pin number and activation code.
Once you have obtained this information, proceed to the following steps:
Step 1: Visit evergreenws.com and click on the “Pay Bill” button.
Step 2: Click on the “AMCS Portal” button.
Step 3: Click “Sign-up”
Step 4: Select “Sign Up with PIN”
Step 5: Complete the registration form.
*As a reminder, you will need to contact our office to receive your pin number and activation code.
Step 6: Confirm registration via email.
You must click the confirmation URL to complete the portal registration within 5 minutes of receiving the email. Otherwise, the link will expire.
You’re all set to access our customer portal and all of its features!
If you need further assistance, please call our office at (302) 635-7055.
To sign-up for our AMCS customer portal using this method you will need an invoice dated April 2024 or later. If you do not have an upcoming invoice, we will be mailing out invoices with a zero balance for registration purposed only. These invoices will be sent via mail and email within the next few weeks.
Step 1: Visit evergreenws.com and click on the “Pay Bill” button.
Step 2: Click on the “AMCS Portal” button.
Step 2: Click “Sign Up”
Step 3: Select “Sign Up with Invoice Number”
Step 4: Complete the following form.
Your customer number and invoice number will be located on your most recent invoice:
If you need further assistance, please contact our office at (302) 635-7055.
To set up for autopay on the customer portal, please complete the following steps:
Step 1: Visit evergreenws.com and log into the customer portal.
*If you currently do not have your log in information, please contact our office.
Step 2: Select “Payment Accounts”
Step 3: Select “Save New Card”
Step 4: Input credit card information
Step 5: Tap the “autopay” toggle button
If you are in need of further assistance, please contact our office at (302) 635-7055.
To change the password on your customer portal account, please follow the instructions below.
Step 1: Log into your customer portal account
Step 2: Select “Security Settings”
Step 3: Add new password.
Password change completed!
If you need further assistance, please contact our office at (302) 635-7055.
Step 1: Visit evergreenws.com and log onto your AMCS portal.
If you currently do not have your login information, please contact our office.
Step 2: Select “Service Locations”
Step 3: Tap the “Edit” button.
Step 4: Type in new phone number and/or address.
Step 5: Select “Ok”
If you need further assistance, please call our office at (302) 635-7055.